What annoyed me greatly with the Vivanta by Taj hotel in Bentota and many of these so called 5 star hotels is that some still charge for wifi, its just so ridiculous in this day and age and it’s done purely out of greed. Profit outweighs customer satisfaction and what gets me is that you are paying a premium to stay in the hotel anyway and then if you want to use the internet you then have to fork out extra on top simply to use the wifi….